Order help

Track my order

Orders are dispatched within 1 business day. Once yours is on its way, we’ll email you an Australia Post tracking number.

01

Have your tracking number?

Paste the number from your shipping confirmation email for live updates from Australia Post.

Opens Australia Post tracking in a new tab.

02

See all your orders

Sign in with your email to see every order, its status and tracking in one place.

  1. Enter the email you used at checkout
  2. Type in the 6-digit code we email you
  3. Open your order to see its status and tracking
View my orders

No password needed. Works for guest checkouts too.

Can’t find your tracking email? Check your spam folder, or contact us with your order number and we’ll help within 24–48 hours.